Troubleshooting
When running MovieShaker
I can only play a final movie product; I cannot process it.
If more than one scene is
selected from the Product tray, you cannot process them. Sequential
scenes and their transitions
only can be previewed for the purpose of observing the flow from
scene to scene.
Importing an exported movie product does not place its scenes in the
Product tray.
When an exported movie
product is placed on the Clip tray, it is handled as a single clip.
Thus its scenes and BGM are
not displayed on the Product tray, as they were when movie making was
in progress.
It takes a long time to export a final movie product.
Exporting a final movie product to a file or to an external device is
time-consuming to complete. The "DV-AVI" or "Export to
DV device" option takes a particularly long time. The
"MICROMV" or "Export to MICROMV device" option
takes even more time to complete.
Note
You cannot use a MICROMV device with MovieShaker preinstalled on your
computer. If you wish to use a MICROMV
device, see To use a MICROMV device.
When uploading to ImageStation
Note
ImageStation service is only valid in some countries. For your
computer was purchased outside a valid area, you cannot upload
your final movie products to ImageStation.
Cannot log onto ImageStation.
The User name or Password to log on may be entered incorrectly. Try
to log on from the Web site.
Cannot connect to the server.
The communication lines may not be in good condition, or are busy.
Connect to the server when the line is less congested.
Cannot connect to the network.
See the Operating Instructions or the online manual that came with
your computer.
Errors occurred on the server.
Try to upload the final movie product from the Web site.
Cannot stop the transmission.
When "Waiting for the response from the site" appears, the
final movie product has already been uploaded on ImageStation and you
cannot cancel it. If uploading is completed for a movie product that
needs to be deleted, perform deletion from the Web site.
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